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The following solution was kindly provided by Stefano Gevinti.
Problem
When creating an issue, you want to first initially assign it to the manager of the current user, to enable them to review it's manager for review. However, the Jira lacks a predefined manager role is not natively defined in Jira (for example, as a project admin). This makes it necessary To address this, you need to access the Lightweight Directory Access Protocol (LDAP).
Solution
Enter the
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This post function should be the last in the call chain when creating an issue. |
script provided below:
create_postfunction.sil
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string mgr = ldapUserRecord("manager", "(sAMAccountName=" + currentUser() + ")"); //get the current user's manager DN
string cnUser = substring(mgr, 0, indexOf(mgr,",")); //establish the cn, this is the manager user (that may depend on your setup)
string mgrUserName = ldapUserRecord("sAMAccountName", cnUser); //again, a lookup in the Active Directory to get the manager
//Note: these LDAP calls are automatically cached, so performance gets better if it is found in cache
if(userExists(mgrUserName)) { //make sure this is defined in JIRA
assignee = mgrUserName;
} else {
//fallback to project admin
assignee = projectPM(project);
} |
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When creating an issue, make sure that this post function is the final step in the call chain. |
Next, configure the LDAP.
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This solution assumes that the Windows account name is matches the same one used to access for accessing Jira. This depends on the Active Directory (AD) setup. |
Table of Contents
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