Problem

During the phase Analyze Changes of Jira Server/DC to Cloud migrations or Jira Cloud to Cloud deployments, the following error occurs:

 Managed custom field is not found on the destination. Refer to the following KB article for more information.

Reason

There is a managed (also might be a locked) custom field that is not found on your destination Jira Cloud site. These types of custom fields are managed by the Jira applications Software, Service Management, and Mobile Connect.

Solution

You have three options:

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