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Introducing Self Service Mode
We're introducing a new mode called Self Service. With Self Service a trusted project administrator can easily add fields, workflow statuses and issue types. This is done by creating a new concept that we call Process Templates. A Process Template is a combination of Issue Types, Field Configurations, Issue Type Screen Schemes and Workflow configurations. A trusted user can easily add a workflow status without having to know about the JIRA internals, however you as the administrator stay in complete control. For more information about Self-Service mode please visit our guide at Using Self-Service Mode - 2.0.
... and Guided Path Mode
If all of your users aren't ready for maintaining all of the details of a projects? We have reinvisioned the 1.x functionality and call it Guided Path Mode. With the Guided Path mode, you as the administrator can select the scheme that users can select from and move between.
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With all of this goodness, we've added in revisited the Administration UI and moved the administration pages to it's own area within the Add-On tab in JIRA. The administration pages are also redone so that you can easily see what's being delegated and who's being delegated to. And finally - you can now add trusted groups to have access to Delegation of Project administration. Head on over to Administrator's Guide - 2.0 to read more about the changes.