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To perform migrations to the Cloud from the Server/ Data Center, one needs to install the Cloud Migration Tool on the Jira Server or Data Center instance and Configuration Manager on your Jira Cloud site.
It is recommended to have the latest version of the Configuration Manager Cloud Migration Tool installed on the source Server/Datacenter so that it has the latest features and bug fixes. You can check the latest compatible versions from the following link:https://marketplace.atlassian.com/apps/1224900/configuration-manager-cloud-migration-tool/version-history. Visit the installation instructions.
One must have either the Standard, Enterprise, or Premium cloud plan on the destination Jira Cloud site. Trial or paid licenses of these three types are supported. Migrations to Jira Cloud on the Free plan are not supported.
Pre-migration checks
Perform It is recommended to perform the Jira Integrity Check and fix the errors on your instance before the migration. Please refer to https://confluence.atlassian.com/adminjiraserver/using-the-database-integrity-checker-938847667.html
If you have the CMJ’s Integrity Check for Jira app https://marketplace.atlassian.com/apps/1212168/integrity-check-for-jira?hosting=datacenter&tab=overview already installed in your source instance. it is also recommended to Perform an run the Integrity Check Integrity Check on the source Server/Data Center and fix the errors before the migration. You can install a trial version of the app.
It is recommended to perform a test migration before the actual production migration to capture likely issues in your instance.
Create It is recommended to create a migration runbook that includes things like each step in the process, any instructions needed for those steps, who will complete them, and how long they’re expected to take. It will help production migration run smoothly and according to the plan.
Please check and understand what configuration elements are supported: Supported Configuration Elements.
Make sure the Jira Server/Data Center has Internet access. If the Jira Server/Data Center has limited access to the Internet, one must allow it to access the Cloud API https://private-api.cmj.botronsoftcloud.com/ and file storage https://prod-cmjc-snapshot-upload.s3-accelerate.amazonaws.com/
Make sure there are no scheduled jobs set to run on the instance during the planned deployment period.
Please check/monitor the network firewall if it is causing any performance limitations which may slow/block the deployment process.
Always perform the deployment process during non-business hours when there is minimal or no user activity to ensure optimal functionality.
Ensure users have a valid email address on the source otherwise, it will be reported as a problem during migration. See User Management for more information.
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