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| title | With SLA Detail Report, you can display: |
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Issue SLA Name SLA Indicator SLA Status Issue Type Summary Priority Reporter Assignee Status Start Time Deadline End Time Working Duration Remaining Duration Paused Duration
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To create an SLA Detail Report:
1. Go to SLA Reports.
2. Click Report Type and select SLA Detail Report.
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Keep in mind that Deadline means Target Date while Working Duration equals Elapsed Duration. + Breached=Overdue |
🤔 What are the other SLA report options?
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Create an SLA Summary Report |
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