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This page is about Time to SLA for Jira Cloud.

Pie charts are useful for displaying a parts-to-whole connection for categorical or nominal data. With Time to SLA for Jira Cloud, you can present SLA status information as a pie chart.

The Anatomy of an SLA Pie Chart:

Based on your preferred selection, you can see your SLAs and their statuses as a pie chart. The Time to SLA Pie Chart is simple and easy to digest. Let’s break down its colors:

  • Red – The SLAs which are EXCEEDED.

  • Green – The SLAs which are MET.

  • Blue – The SLAs which are still in PROGRESS.

  • Grey – The SLAs which are INACTIVE.

To create an SLA Status Report:

1. Go to SLA Reports.

2. Click Report Type and select SLA Status Report.

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8. Tada! 🎉 Your report should look something like this:

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Take a closer look:

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Below the pie chart, you can also see the information in a summary table format.

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You can click on a pie chart slice to get detailed issue information for that SLA status. Check out the image below to see how the pie chart changes after you click SUCCEDED:

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🤔 What are the other SLA report options?

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Create an SLA Summary Report

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