This section provides information on how to configure Surveys for Jira cloud:
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By default, emails are sent out from our server. No actions are required from your side. In this case, emails will be sent from the address: jirasurveys@surveys.cprime.io.
If you want, you are able to configure your own SMTP server.
To do this, perform the following steps:
Log in as a user with the Administrators' permission.
In a Jira project, go to the project settings.
- On the left panel, click Project SMTP Configuration and enable Custom configuration.
- Fill out the fields.
- Check and save your settings.
| Info |
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The SMTP server configuration is automatically applied to all your Surveys within Jira Cloud instance. It's impossible to use different SMTP settings for each project. |
| Note |
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Microsoft 365 or Office 365 mailbox is not supported. |
Example how to configure Gmail SMTP settings
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