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  1. In Salesforce, click Settings > Setup.
    If you are using Salesforce Classic, click Setup located on the upper right pane.

  2. Search for "Package" and go to Installed Packages.

  3. Look for "Jira for Salesforce" and click Configure.

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Feature Toggles

This allows the admin to disable product features available to users.

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The following features can be toggled on or off:

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For more information, see Filtering Projects in the Create Jira Issue dialog box.

Comment Configuration

This allows the admin to configure the behavior of synchronized comments in Salesforce.

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Hashtags to filter Jira comments with.
If configured, only Jira comments with at least one of the tags in their body will be rendered.
For more information, see Filtering Jira Comments in Salesforce Cases.

Chatter Feed

If enabled, Jira comments satisfying privacy and hashtag filters will be posted as Chatter Feeds for associated Cases (excluding view-only associations).

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