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  1. In Salesforce, click Settings > Setup.
    If you are using Salesforce Classic, click Setup located on the upper right pane.

  2. Search for "Package" and go to Installed Packages.

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  3. Look for "Jira Cloud for Salesforce" and click Configure.

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  4.  On the Configuration screen, scroll down to the Comment Configuration section, and click the

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    Edit pencil icon next to Comment Tag Filter.

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  5.  
     Administrators can enter the hashtags they want to filter comments from Jira.Image Removed

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    Info

     Tags must be preceded by a "#" and separated by a space. Also, please be aware that hashtags in Salesforce are case sensitive.

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