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Prerequisites
Before you start the migration, ensure to go through the following is installed on your Jira server:
Ensure you have Classic Connector for Salesforce & Jira installed.
Ensure you have Connector for Salesforce & Jira Server installed.
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This guide assumes that you have installed Connector for Salesforce & Jira Server for the first time and have only been using Classic Connector for Salesforce & Jira. |
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Jira Data Center allows you to run a cluster of multiple Jira nodes. Perform and complete the migration strictly on one node only. Different nodes don’t share the same migration state. For example, you have 2 nodes in your Jira data center and start the migration in the first node. When you access the second node, the migration is not started as this data does not carry over. |
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Before starting the migration, check the application link page, if there are multiple connections pointing to different Salesforce URLs, take a screenshot of those connections or copy them down. The migration assumes that the Jira Admin knows the correct mapping between the connections and the Salesforce organization. After Step 2 - Starting the migration processis completed, all the connections will be migrated and listed together. If you do not identify the connection and it’s Salesforce URL link, you will not be able to differentiate which connection belongs to which Salesforce URL. |
Understand the feature differences between the Classic connector for Jira Server and the Connector for Salesforce and Jira (NextGen).
Allocate time to understand the steps required to upgrade, reconfigure, and test the data.
This migration does not transfer data across any services, instead, it transforms the existing data that is used by the Classic Connector to match the new Next Gen Experience.
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