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Since it is not possible to change the way Jira works, Time to SLA offers a limited but effective solution: the Asynchronous SLA calculation method. You can activate the asynchronous SLA calculation for SLAs with this problem, recalculate the existing issues that have this SLA, and investigate the behavior of the plugin. TTS evaluates those SLAs out of issue event cycles so that JQL conditions will return the correct results.
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