Viewing Jira Issues in Salesforce 

1. In a Salesforce object, you will see a dropdown option to choose the Jira site connection. Choose the Jira connection of your choice. 
   
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   Note
   The dropdown will not show if the Salesforce instance has only one Jira connection. To check the connections, read How do I connect more than one Jira connection in my Salesforce environment?.

   
   

2. Switching the connection will switch the content within the panel. A tick symbol indicates which Jira connection issues you are currently viewing. 
   

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Creating and associating Jira Issues in Salesforce

1. In the Salesforce object, click the Associate/Create button.

2. Click the Select a Connection dropdown to choose your Jira connection. 
   
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3. To associate a Jira issue from Salesforce, read our Associating a Jira Issue from Salesforce with Jira Issues (NextGen) documentation.

4. To create a Jira issue from Salesforce, read our Creating a Jira Issue from Salesforce with Jira Issues (NextGen) documentation.

5. The created and associated Jira Issue will appear in the relevant Jira connection panel that you can view in the Salesforce object page.

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Related content

• Is there any difference in setting up the integration in Jira for the multi-site feature?

• How do I connect more than one Jira connection in my Salesforce environment?

• Why can't I switch or view the Jira connection dropdown for the Lightning Aura and Visualforce components?

• Are attachments sync configurations configured individually with multiple Jira site integration?

• What are the limitations of the multiple Jira site integration?