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Note

Jira Data Center allows you to run a cluster of multiple Jira nodes. Perform and complete the migration strictly on one node only. Different nodes don’t share the same migration state.

For example, you have 2 nodes in your Jira data center and start the migration in the first node. When you access the second node, the migration is not started as this data does not carry over.

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  • Understand the feature differences between the Classic connector for Jira Server and the Connector for Salesforce and Jira (NextGen).

  • Allocate time to understand the steps required to upgrade, reconfigure, and test the data.

  • This migration does not transfer data across any services, instead, it transforms the existing data that is used by the Classic Connector to match the new Next Gen Experience.

Upgrading app versions

In Jira Server, ensure both connectors are up-to-date. We recommend the following versions (Refer to Atlassian Marketplace for the latest supported version):

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  1. Click the cog icon (Administration) > Applications > under Integrations, click Application links.

Next step

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