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An affected setup will typically look like this:
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Change 1: Value mapping will no longer accept text input
The value mapping screen will now show a dropdown menu to select Jira users. You can search by either username or display name.
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This change has already taken effect for any new creation of such mapping.
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For existing mappings, you may come across users which have different user keys and usernames. If you have a user who has a different user key and username, you will come across an issue similar to the following:
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To resolve this, you will need to delete the value mapping and manually recreate it using the user picker.
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If you don’t specify any value mappings, Salesforce will now display the user key:
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If you specify a value mapping, Salesforce will display the corresponding mapped value as usual:
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Impact on bindings without existing value mappings
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Before the changes, the following illustrates the operations:
Jira ( username ) > (Outbound push to) > Salesforce (text field, with value username)
Salesforce (text field, with value username) > (Inbound push to) > Jira (username)
After the changes, it will change to:
Jira (user key) > (Outbound push to) > Salesforce (text field, with value account ID)
Salesforce (text field, with value account ID ) > (Inbound push to) > Jira (user key)
The above will continue to work despite the usage of user key. However, if you would like to change this behavior to show a more meaningful information in Salesforce, OR making sure an existing association’s inbound push (from Salesforce to Jira) will continue to work, we recommend you to start adding explicit field value mappings.
With explicit value mappings, the operations will be such:
Jira (user key) > (Outbound push to) > Salesforce (text field, with value name )
Salesforce (text field, with value name ) > (Inbound push to) > Jira (user key)
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