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This page is about Time to SLA for Jira Server. |
You may need to create the same SLA reports from time to time. So, instead of configuring them again each time, Time to SLA enables you to save the configuration and re-use it whenever you need to.
How to Save a Configuration
1. Go to SLA Report.
2. Create a report. If you don’t know how, click here.
3. Create a Configuration Name.
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4. Click Save.
How to Create an SLA Report from a Saved Configuration
1. Go to SLA Report.
2. Select a saved configuration from the Saved Configurations menu.
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3. Click Get Report.
4. The report will now be displayed.
How to Update a Configuration
1. Go to SLA Report.
2. From the Saved Configurations menu, select the configuration that you want to update.
3. The report configuration fields will be filled with the selected configuration values.
4. Repeat the steps described in the Create an SLA Report page for the fields that you want to update.
Jira On-Prem. Using Jira Cloud? Click the Cloud button above. |
This page shows all of your SLA reports. You can view, edit, and filter through existing reports, as well as create new ones, in just a few minutes.
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Save filter as – Click to name and save the configuration. You can reuse the same configuration in other reports later. Your starred report filters will appear on the side panel once saved.
Report Type – Select a report type: SLA Summary Report, SLA Detail Report, SLA Durations Report,or SLA Status Report.
Filter Type – Filter your SLAs using Project, JQL, or Issue Filters. You can limit the scope of your issues by utilizing Jira's own restrictive parameters or a previously saved Issue Filter.
Project/JQL/Select Issue Filter – This button changes according to your Filter Type. For all cases, you can leave it blank to include all.
SLAs – Displays all of your SLAs, both enabled and disabled.
➕More – Report your SLAs based on SLA Start Date, SLA Target Date, SLA End Date, SLA State (Running, Stopped, Paused), SLA Indicator (Progress, Met, Exceeded, Inactive), Remaining, and Elapsed.
Format – Select the time format.
Issue Columns – Add extra columns to your report from the many fields listed.
Export – Click to download your report as an XLSX file.
Generate – Click to generate your report. You can also Schedule periodic report or Create background report from the dropdown menu.
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When filtering the report, use the ➕More button to narrow down the scope of your SLAs. |