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3. Select Filter Type to limit the scope of your issues by utilizing either Project, JQL, or Issue Filters.

Note

When filtering for your report, you cannot use slaFunctions for JQL search. Instead, click the ➕More button to narrow down your SLAs in the report.

4. Select the SLAs you want to generate the report for. Keep in mind that the menu displays all of your SLAs, both enabled and disabled. Leave blank to include them all.

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Create an SLA Summary Report

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Create an SLA Durations Report