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Overview

The Salesforce & Confluence Cloud Connector displays Salesforce data  Salesforce data in Confluence pages.

Data

  • The Salesforce & Confluence Cloud Connector is the middleman that transfers data between Confluence Cloud and Salesforce using an intermediary server owned by ServiceRocket at https://sfcc.servicerocket.io, hosted on AWS EC2 with Multi-AZ enabled. Every info is fetched on the go when needed.

    Info

    Given the apps migration occurring soon, please note that the intermediary server address will change starting  , use https://sfcc.integration.appfire.app/ instead from then on.

  • Only Salesforce objects configured by the Confluence administrator can be accessed by the Salesforce & Confluence Cloud Connector.

  • The data you pull from Salesforce into Confluence is the only data that is accessed (data is processed but not written to disk) and transferred.

  • The data is not encrypted

...

  • but uses HTTPS and JWT as user validation.

Access

  • We take great pains to securely authenticate your connection to Salesforce.

  • We never store any Salesforce data on our servers except for Salesforce object IDs.

  • We do not store your Salesforce credentials or your Confluence credentials anywhere.

Privacy

ServiceRocket understands the importance of privacy. Please read our Privacy Policy for more information.The latest information on the security, privacy, and compliance of our uniquely positioned products and services is available in the Appfire Trust Centre. Click any of the following links to learn more: