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- Log into your Salesforce and click click Settings > Setup.
If you are using Salesforce Classic, click Setup located on the upper right pane. - In the sidebar, use Quick Find to type "Installed Packages" then click the Installed Packages link that appears.
- Look for "JIRA Cloud for Salesforce" and click Configure.
- On the configuration screen, scroll down to the Issue Creation section, and click theicon.
- You have 3 Filter Types to choose from:
- Allow All Projects - The default option. All bound projects will be listed in the Create Jira Issue dialog box.
- Whitelist - Only allow selected bound projects to be listed in the Create Jira Issue dialog box.
- Blacklist - Allow all bound projects except the selected projects to be listed in the Create Jira Issue dialog box.
- For this example, we've selected Whitelist for the Filter Type.
You will then be asked to select what bound projects to include in the whitelist. - We've selected the "Management" and "Support" projects to be whitelisted.
Now, only these projects will appear in the Create Jira Issue dialog box. - After clicking Save, the Filter Type and the bound projects that were selected will be displayed on the top right of the Issue Creation section:
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