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Adding hashtag filters in Salesforce

  1. In Salesforce, click Image Removed > Settings > Setup.
    If you are using Salesforce Classic, click Setup located on the upper right pane.
  2. Search for "Package" and go to Installed Packages.


  3. Look for "Jira Cloud for Salesforce" and click Configure.
     

  4.  On the Configuration screen, scroll down to the Comment Configuration section, and click theEdit icon next to Comment Tag Filter.
     

  5.  Administrators can enter the hashtags they want to filter comments from Jira.

    Info

     Tags must be preceded by a "#" and separated by a space. Also, please be aware that hashtags in Salesforce are case sensitive.


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