Either a technical contact or billing contact of the Jira Cloud instance. To verify, log in to MyAtlassian and ensure the Jira Cloud instance appears on the Licenses page.
Server
Log into your Jira instance as an admin.
Go to
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> to Settings >Add-ons. The Find new add-ons screen displays.
Locate "Connector for Salesforce & Jira" via search. The appropriate app version appears in the search results.
Click Free trial to begin a new trial or Buy now to purchase a license for Connector for Salesforce & Jira. You will be prompted to log into MyAtlassian. The Salesforce & Jira Server Connector will then begin to download.
Enter your information and click Generate license when redirected to MyAtlassian.