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Warning

This feature is now available by default. Contact our Support Engineers to schedule a migration window if needed to allow faster turnaround time on any arising issues.

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These may take a few hours to complete.

Quick reference on moving from Jira server to Jira cloud

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At the end of this guide, you will have:

  • Upgraded your Jira Server connector so that you can access the data exporter.
  • Produced an export file of the Jira Server connector.
  • Imported the export file into your Jira Cloud connector.
  • Configured your Jira Cloud connector settings.

Current Product Version

Platform

Target Product Version

Platform

Available App Migration Path

License Migration

Notes/Consideration

Classic Connector for Salesforce & Jira

Server

Connector for Salesforce & Jira 

Cloud

Migration Path is available (Servicerocket on-demand service)

Needed

  • Understand the feature differences between the connector for Jira Server and Jira Cloud.

  • Allocate time for a test migration to understand the steps required to migrate data and complete re-configuration.

  • This guide assumes you have successfully migrated your Jira Server data into Jira Cloud, per Atlassian's instructions.


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