Page Comparison

Summary

Upon installing a Confluence Cloud app, new macros bundled with the app are not available in Confluence. Symptoms include:

• The the new macros are not listed in the Confluence macro browser.

• The the new macros do not appear via keyboard shortcuts ("{" for old editor, and "/" for new editor) in Confluence page editor.

The macros may only become available after 24 hours, or in some cases, a few days.

Environment

• Confluence Cloud

• Latest version of Composition Tabs for Confluence, Linking for Confluence, Redirection for Confluence or Visibility for Confluence for Confluence Cloud

Diagnostics Steps

Refreshing the web browser does not solve the problem.

Cause

There is a known issue in Confluence Cloud, reported at at

• https://jira.atlassian.com/browse/CONFCLOUD-58280.

This issue prevents macros of newly installed apps from appearing in Confluence due to a web caching problem.

Workaround

Apply ANY of the following workarounds:

• When when viewing the Confluence page editor, "hard refresh" the web browser. This will force

  • this forces the web browser to clear web cache specific for the Confluence page editor

  .

• Clear clear the entire web browser cache. This will force

  • this forces the web browser to clear web cache for all websites

  .

• Work work in incognito mode. This will require

  • this requires you to sign in to Atlassian Cloud.

The new macros should appear in your Confluence editor from now on.after completing the workaround.