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Items can't be synchronized from Azure DevOps / TFS to Jira because their title contains newline characters.
e.g. Newline characters:
(“
n”, “
r“)
e.g. Log errors:
| Code Block |
|---|
ERROR Initial.InitialSynchronizationTfsToJiraService - SpartezSoftware.Synchronizer.Exceptions.SynchronizationException: Error creating Jira issue from work item #116412 of Bug type which is in Closed state ---> System.Exception: Error creating Jira issue from work item #116412 of Bug type which is in Closed state ---> System.Net.Http.HttpRequestException: Request failed - BadRequest () - Errors: {
"summary": "The summary is invalid because it contains newline characters." |
| Code Block |
|---|
SpartezSoftware.Synchronizer.Exceptions.SynchronizationException: Error creating Jira issue from work item #33495 of Task type which is in Done state ---> System.Exception: Error creating Jira issue from work item #33495 of Task type which is in Done state ---> System.Net.Http.HttpRequestException: Request failed - BadRequest (Bad Request) - Errors: { "summary": "The summary is invalid because it contains newline characters." } |
\uD83C\uDF31 Solution
Ensure that the 'Title' Azure field is mapped to the 'Summary’ Jira field.
Check if there are or were any plugins/scripts filling the ‘Title’ Azure field.
Copy and paste the title for the workitem again as plain text (no format).
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