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You can schedule periodic tasks witin within Time to SLA using cron expressions.

On this page, you will learn how to schedule:

  • Time to SLA Plugin Asynchronous SLA Calculation Task.

  • Time to SLA Plugin SLA Notifier.

  • Time to SLA Plugin SLA Notification Archiver Scheduled Task.

  • Time to SLA Plugin SLA Notifier Log Cleaner.

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  • Asynchronous SLA Calculation, which executes asynchronous SLA calculations.

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  • SLA

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  • Notifier Sender

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  • , which delivers

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  • ready to be sent SLA notifiers.

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  • SLA Notifier Cleaner, which deletes successful or obsolete SLA notifiers.

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  • SLA

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  • Notifier Log Cleaner

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  • , which deletes old SLA notifier logs from the database.

  • SLA Notifier Cleaner, which deletes successful or obsolete SLA notifiers.

  • Floating Event Checker, which ensures that SLAs with floating events are running on time.

  • Generate SLA Requests Cleaner, which deletes old generate SLA requests.

How to Schedule Tasks through Settings

1. Log into your Jira account.

2. Click

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Time to SLA in the header menu to see the TTS menu.

Settings.

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  1. The

Settings page will appear.

  1. Click on the

3. Go to 

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Settings > Scheduled Tasks tab.

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6. Enter cron expressions for the task(s) that you want to schedule.

7. Click 

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ChangeSave.

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