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Log into your Jira account.
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Click on Time to SLA in the header menu to see the TTS menu.
You may need to create the same SLA reports from time to time. So, instead of configuring them again each time, Time to SLA enables you to save the configuration and re-use it whenever you need to.
Save a Configuration
1. Go to SLA Report.
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The SLA Report screen will appear.
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Select one of your saved Filters or write JQL.
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Select the SLAs that you want to include in your report.
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Select the SLA Statuses that you want to include in your report.
The status options are All, PROGRESS, MET, EXCEEDED, INACTIVE.
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Select Duration Format.
Select how you would like to view the duration format when sorting or filtering your report:
1d 10h 30m 24s
1d 10h 30m
34h 30m 24s
24h 30m
Select Days if you want the durations to be converted into days in the report.
Select Hours if you want the durations to be converted into hours in the report.
Select Minutes if you want the durations to be converted into minutes in the report.
Select Seconds if you want the durations to be converted into seconds in the report.
Please note that if there is no day, hour, minute or second value in the human readable formats, this will be removed from the report (e.g. it will show as "1d 10h" and not "1d 10h 0m 0s" for example).
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Add the Fields that you want in the report.
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Add the Custom Fields that you want in the report.
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Add the SLA Values that you want in the report.
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Add SLA Dates to filter out issues.
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Check Include Disabled SLA(s) if you want to include disabled SLA(s) in the report.
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Click Get Report.
The Report will now be displayed.
You can save a configuration and create another report using that configuration. /wiki/spaces/TTSToggle/pages/10389167
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Export Report into Excel
Create the report.
Click Excel View on the top right.
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2. Create a report. If you don’t know how, click here.
3. Create a Configuration Name.
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4. Click Save.
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Create an SLA Report from a Saved Configuration
1. Go to SLA Report.
2. Select a saved configuration from the Saved Configurations menu.
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3. Click Get Report.
4. The report will now be displayed.
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How to Update a Configuration
1. Go to SLA Report.
2. From the Saved Configurations menu, select the configuration that you want to update.
3. The report configuration fields will be filled with the selected configuration values.
4. Repeat the steps described in the Create an SLA Report page for the fields that you want to update.
5. Click Update.