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titleWhy don't I see a menu option to install a ServiceRocket license?

Check our /wiki/spaces/GENSUPP/pages/483297202 for more help on this topic. I

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titleI have questions about purchasing licenses.

If you have questions about our add-on licenses, consult our support team via any of the channels mentioned on our  /wiki/spaces/GENSUPP/pages/483297254 Getting Help page.

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titleWhat if the Confluence Instance can not access the Atlassian Marketplace?

MyAtlassian is a site to manage your Atlassian-related licensing and orders. If you have a valid license for the designated add-on, the license key would be stored on MyAtlassian.

Copy the license key and manually paste the key into the Universal Plugin Manager:

  1. Go to the top right of the page and click on the cog icon  > Manage apps.

  2. Then, expand the add-on details and paste the license key in the text box.

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