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32.0

Marketplace Version: 1.

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4-AC

New Features

  • We've added a permission based configuration to export pages using mappings.

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  • email configuration options. Add a logo, banner, or edit the sender's friendly name.

Improvements

  • Minor Improvements

1.31.0

Marketplace Version: 1.

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1.

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4-AC

New Features

  • We've added Reminders, users can now set a new notification for large pages

Improvements

  • Minor Improvements

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  • time to send a reminder for unanswered surveys.
  • We've added Email notifications for new surveys, surveys will now be sent in a separate email, with a better and more attractive look and feel.
  • We've added Individual Performance, managers can now look at individual agent performance, using the Survey Report.

Improvements

  • Project Admins can now access the 'Configure' tab.

1.30.0

Marketplace Version: 1.

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4-AC

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  • Fixed Custom URLs not being supported
  • Fixed an issue where articles were updated using the wrong mapping.

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Improvements

  • UI enhancements.

1.29.0

Marketplace Version: 1.

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1.

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4-AC

New Features

  • SF Export Status List - A new list of all pages in a Space, and their export to Salesforce Status: (Exported/Not Exported/Unlinked)

Improvements

  • UI enhancements

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  • We've added Word Cloud Chart ☁️ - Get the most out of your customer's feedback, increasing the value of the comments section of your surveys by highlighting words based on frequency.

Bug Fixes

  • Fixed Custom URLs not being supported.

1.28.0

Marketplace Version: 1.

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1.

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4-AC

New Features

  • We've added an option to re-publish a Confluence document after the SF article was deleteda new Settings page that allocated all configurations on the same page, with an improved UI.

Bug Fixes

  • Fix Fixed issue that prevents users to publish pages with multiple "include page" macros
  • Fix issue that was causing page links to open old versions in Salesforce.

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  • was causing a low NPS alert to be triggered even when NPS option was turned off.
  • Fixed issue that was not including NPS 6 as a low score.

1.27.0

Marketplace Version: 1.

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4-AC

New Features

  • We've added an option to hide the "view in Confluence link"We've added automatic published/unpublished labelsnew notifications to inform our users about new features.
  • We've added support for link images using 'Include Page' macroa way to add a goal for your NPS, CSAT, and CES metrics.

Bug Fixes

  • Fixed the issue that was preventing where users to unlink documents.

0.31.0

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Marketplace Version: 1.6.0-AC

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Bug Fixes

  • Security fixes.
  • Fixed issues that prevented the user to re-publish documents that were previously deleted on Salesforce.

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  • were able to submit surveys with no rating.
  • Fixed the issue that was causing some errors on report numbers.

1.26.0

Marketplace Version: 1.

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1.

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4-AC

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  • Fixed error when trying re-publish an article.

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New Features

  • We've added email notifications for when a survey has been answered

Improvements

  • Done URL is now being validated.

1.25.0

Marketplace Version: 1.

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1.

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4-AC

New Features

  • We’ve added a default configuration that will make the publication process much easierWe've added a way for admins to customize the look and feel of the survey page, adding a logo, color banner, and success message.

Bug Fixes

  • Fixed some issues that were causing the toggles not allowing customers to publish and update articlesto show up correctly.

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24.0

Marketplace Version: 1.

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1.

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4-AC

New Features

  • We've added a generic error pagenew report for surveys.

Improvements

  • Improve end-user error message when the configuration is not set properly.

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  • UX improvements to the settings page.

1.23.0

Marketplace Version: 1.

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1.

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4-AC

Improvements

  • Security enhancementsWe've added a more appealing new set of icons to customize the surveys.

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22.0

Marketplace Version: 1.

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1.

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4-AC

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Improvements

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  • We've improved the UI on the configuration page.
  • We've hidden the article links for deleted SF connections.

Improvements

  • Security enhancements.

Bug Fixes

  • Fixed error when reconnecting a production developer instance.
  • removed the save/cancel buttons from the Survey Settings page.

1.21.0

Marketplace Version: 1.

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1.

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4-AC

New Features

  • Connect to either Salesforce Production or Sandbox environmentWe've added a feature that allows the administrator to set the order of the survey questions.

Improvements

  • You can now delete an existing connection. Existing links between page and knowledge articles will be hidden but resurfaced when the connection to the same Salesforce instance is re-created.

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  • Security enhancements.

1.20.0

Marketplace Version: 1.

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1.

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4-AC

Improvements

  • Permission and mapping settings are now on one page. Changes are now auto saved.
  • Improved error message when publishing images of file size more than 1MB.

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  • Security enhancements.
  • Survey can only be responded to one time.

1.19.0

Marketplace Version: 1.

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4-AC

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  • Members of site-admins and administrators groups now have permission to use the publisher, by default.

Bug Fixes

  • Fixed error in publishing pages with multiple large images (of supported file size less than 1MB).

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New Features

  • We've added a number of pre-made options for the automated comment.

Improvements

  • We've improved the UI of the settings menu.

1.18.0

Marketplace Version: 1.

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1.

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4-AC

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  • Fixed error in configuration pages when Knowledge module is disabled in Salesforce.

0.21.0

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Marketplace Version: 1.6.0-AC

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New Features

  • This app is now out of Beta! Thank you to Beta users for the feedback in shaping up this product.

0.20.0

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Marketplace Version: 1.6.0-AC

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Bug Fixes

  • Fixed a bug that prevents automatic updates to Salesforce.

0.19.0

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Improvements

  • Security enhancements.

1.17.0

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Marketplace Version: 1.1.4-AC

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New Features

  • Select article categories when publishing a page to SalesforceWe've added start and end date parameters to REST API.

Improvements

  • Article Type Name is now correctly labeled as Article Record Type.
  • Publishing large images is now more reliableList of surveys in the survey report is now properly paginated.
  • Review notes can now be edited.