| Auibuttongroup | ||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||||||||||
|
| Info |
|---|
This page is about Time to SLA for Jira Server. Using Jira Cloud? Click the Cloud button above. |
Time to SLA allows you to create and track an unlimited number of SLAs, helping you keep promises and improve customer satisfaction.
...
On this page, you can add new SLA definitions, view and edit existing SLAs, manage all notifiers, clone, and delete SLAs.
...
SLA Configurations SLAs – Click to access all of your SLAs.
ID – Displays the ID number of your SLA.
The SLAs are listed in the order in which they were created. Click the sorting icon (
) to reverse it.
To find a specific SLA by its ID, use the filter icon ().Name – Displays the name of your SLA.
Projects Project – Displays the project name of your SLA.
Name Start – Displays the name Start conditions of your SLA.
JQL End – Displays the JQLs usedEnd conditions of your SLA.
Add New SLA Definition – Click to add a new SLA.
- icon – Allows you to see the details of your calendarSLA.
- icon – Click to edit your SLA.
- icon – Click to manage the notifications for of your SLA.
- icon – Enables you toclone an SLA.
- icon – You can delete an SLA by clicking this. This process is irreversible.
Columns – Add or delete columns (Reset, Goals, Pause on, etc.), and change their order by dragging and dropping them on the table.
Hide disabled SLAs – Check the box to hide disabled SLAs.
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
You can use the filter icon ( |
...
🚀 Next Steps
After learning how to navigate the SLA Configurations page, it's now time to create an SLA. Let’s get started!
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
FAQ: SLAs |