Summary
After applying the the API access token on on the Salesforce package an "Unauthorized Endpoint" message appears and the page is stuck in a loop:
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Another error that can be seen after adding the API token:
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Environment
Jira Cloud or Jira Server
Cause
Environment | Cause |
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Cloud | This is usually caused by the Connector's server URL not being configured in 'Remote Site Settings'. |
Server | This is usually caused by the Jira instance URL not being configured in 'Remote Site Settings'. |
Resolution
Environment | Resolution |
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Cloud |
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Server |
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If after following all these steps the issue persists, please verify that your Jira instance meets all the system requirements, you can find more information about it here here.