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• You must be a Jira user with the Edit Issue permission. 
• Your administrator must have bound the Jira project to a Salesforce connection.

Guide

1. In a Jira issue, look under the Salesforce section on the right side of the screen.
   If you have the new Jira issue view enabled, click Associate or create a record.
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   If not, skip to Step 2.
2. Click Associate.
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3. The Associate Salesforce Object window pops up.
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4. In the Search Salesforce text field, type in a word from the Salesforce Object you want to associate the Jira Issue with.
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5. Click Associate.
6. The Salesforce Object you associated will appear in the list in the Salesforce section:
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Viewing Salesforce Object options

Click on the listed Salesforce Object and Salesforce Object and several options will appear.
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• Details - Click to view a popup window of various details of this Salesforce Object.
• Configure - Click to configure this association. View Configuring an association [ARCHIVE] for more information.
• Push - Click to synchronize data from Jira in Salesforce.
• Pull - Click to synchronize data from Salesforce in Jira.
• Unlink - Click to break the association of this Jira Issue with the Salesforce Object.

Known limitations

Each Jira issue can be associated with a maximum of 300 Salesforce records only due to a storage limitation imposed by Jira.

What's next?

You may want to:

• Install the Salesforce Package for Salesforce & Jira Cloud Connector

Related information

• Configuring an association [ARCHIVE]
• Working with attachments