Jira
Both Jira Cloud and Jira Server are supported.
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| Warning |
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For Jira Server, your instance must be publicly exposed to the Internet or at least to the Salesforce IPs/domains. |
Web browsers
- Connector for Salesforce & Jira Cloud supports supports all web browsers supported by Jira Cloud.
- Connector for Salesforce & Jira Server supports supports all web browsers supported by Jira Server.
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- Both Salesforce Classic and Lightning Experience are supported.
- Connector for Salesforce & Jira requires installation of an AppExchange-certified managed package. This is a managed package so it will not be pushed automatically to Professional Edition instances but Salesforce API access for this Connector will be automatically enabled in the organization.
- Jira next-gen projects are currently not fully supported.
- APEX Triggers cannot be developed on Professional Edition, instead develop the code in Developer Edition and deploy it to Professional Edition, see https://help.salesforce.com/s/articleView?id=000323569&type=1 for further details.
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