| templateType | template |
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| templateOption | {"label":"Knowledge Base Template v4 Cloud Migration Ready","value":"975385006","templateType":"template"} |
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| templateTypeOption | {"label":"Confluence template/blueprint","value":"template"} |
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| templateId | 975385006 |
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| excerpt | Summary For various reasons, you might want to map the Jira Key URL to a Salesforce field rather than the issue number. Environment Jira Server Jira Cloud Diagnostics Steps Cause Mapping the Key field in Jira to a Salesforce URL field will only retrieve the issue number and not the whole URL. Workaround Map the Key field in Jira to a Text field type in Salesforce: Navigate to Apps > Salesforce > Bindings > Mapping > Mappings Create a formula field and specify the return type as Text: In Salesforce, go to Setup > Object Manager > Case > Field and Relationships > Create a new Formula field. Use the following formula: HYPERLINK("<Jira_instance_URL>/browse/" & <Mapped_Field_in_Step_1> ,"{JIRA_KEY}") Resolution |
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| fieldGroupKeys | {"2y3hhobuup":["net.customware.confluence.plugin.scaffolding__2y3hhobuup__data_0_cn1hnyfg8axljbgzqzfi"]} |
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