Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Introduction


This page will guide you through the steps for testing a connection.

The purpose is to verify whether the connection is working or not and to help to diagnose the problem.

Testing a Connection


  1. Go to the Connection Configuration Interface. 

  2. Click Test.



  3. Wait for the results to appear.
    The following image is an example of a succesful succesdful connection test result:

 

 

 

Panel
titleColor#205081
titlePage Contents

Table of Contents
maxLevel2

Tip
titleProTip

The result is Results are logged in the Connector Diagnostics for each test.

Warning
titleHaving security token woes?

If your Salesforce.com connection won't authenticate, refer to the KB article:
How Do I Resolve LOGIN_MUST_USE_SECURITY_TOKEN Errors?