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Introduction

This page provides information regarding the supported fields for mapping.

Contents

JIRA

The Connector for Salesforce.com and JIRA only supports the standard field and custom field types, except for Cascading Select List. All the custom fields that are bundled with the add-ons are not supported including the add-ons that are developed by Atlassian.  

All the supported fields will be available in the JIRA Field pull-down menu in the Configure Mapping screen.

Salesforce.com

Just like with JIRA, the Connector only supports the standard field and custom field types. No third party custom fields are supported. All the supported fields will be available in the Remote Field pull-down menu in the Configure Mapping screen.

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Suggestions for Field Mapping Pairing Based on Field Types

JIRA FieldSalesforce FieldNote
Component/s (Standard field - Select List (multiple choices))Picklist (Multi-Select)Will work if using a single Picklist but will cause an error if you choose more than one option in JIRA
Affects Version/s  (Standard field - Select List (multiple choices))Picklist (Multi-Select)Will work if using a single Picklist but will cause an error if you choose more than one option in JIRA
Fix Version/s  (Standard field - Select List (multiple choices))Picklist (Multi-Select)Will work if using a single Picklist but will cause an error if you choose more than one option in JIRA
Select List (single choice)single Picklist 
Select List (multiple choices)Picklist (Multi-Select) 
Date PickerDate 
Date Time PickerDate/Time 
URL FieldURL 
TextTextIncludes a multi-line text field

Remote Object Link

Lookup RelationshipThis is a connector custom field. It should be mapped with an Object Id in the Remote Field pull-down menu
Tip

These suggestions are for bi-directional synchronization.

If using only single direction synchronization, you can map with any field type such as "Text".