The Connector provides a set of URLs that can be used by Salesforce to call on Jira functionality such as creating new issues or viewing related Jira issues from within a Salesforce object page.
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To find the Endpoints for the Salesforce object mapping:
Go to Cog Icon > Add-ons Manage Apps.
In the sidebar, under Cloud Connectors, click Mappings.
Choose the desired Salesforce Object mapping and click Configure.
At the Configure Mappings screen, you will see the > Endpoints label.
Click on the > Endpoints label to display the Endpoint URLs table.
You will see something similar to the following image:
URLs for configuring your Salesforce
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Reference | Field Name | Definition |
|---|---|---|
1 | Create | URL used to access Jira action to create new issues. |
2 | Fetch | URL used to search for results in Jira. Used to grab related issues of a Salesforce object. |
3 | Pull Update | URL used to get update from Jira Issue especially with the not 1 to 1 relationship |
4 | Synchronize | URL used to sync details in the Salesforce object with the linked Jira issues. |
5 | Create or Update | Similar to #1 except it will provide an option to sync information if there are already some issues linked to the object. If there are not then the behavior is exactly as for #1. |
6 | Link | URL used to link Salesforce Object with Remote Object Link or Multi Remote Object Link field in Jira issue. |
7 | Associate | URL used to associate with more than one Jira issue with synchronize capability |
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