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The Connector provides a set of URLs that can be used by Salesforce to call on Jira functionality such as creating new issues or viewing related Jira issues from within a Salesforce object page.

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Reference

Field Name

Definition

1

Create

URL used to access Jira action to create new issues.

2

Fetch

URL used to search for results in Jira. Used to grab related issues of a Salesforce object.

3Pull UpdateURL used to get update from Jira Issue especially with the not 1 to 1 relationship

4

Synchronize

URL used to sync details in the Salesforce object with the linked Jira issues.

5

Create or Update

Similar to #1 except it will provide an option to sync information if there are already some issues linked to the object. If there are not then the behavior is exactly as for #1.

6Link

URL used to link Salesforce Object with Remote Object Link or Multi Remote Object Link field in Jira issue.
Replace {!Remote Object Link or Multi Remote Object Link Custom Field Id} with the Custom Field ID of the desired Remote Object Link or Multi Remote Object Link. (View sidebar for steps on getting the Custom Field ID.)

7AssociateURL used to associate with more than one Jira issue with synchronize capability

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