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excerptAdd-on: Classic Connector for Salesforce & Jira Question: How Do I Enable the Connector Debug Log? Answer: Go to Cog Icon Unknown Attachment > System. Under Troubleshooting And Support in the sidebar, click on  Logging & Profiling. Scroll down to Default Logger, then click Configure. In the Package Name text entry box, type " net.customware.plugins.connector ". Under  Logging Level, choose either TRACE or DEBUG . It would be great if you are able to provide the exact or estimated time stamp when you replicated the issue you are facing.
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