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Introduction

This page provides information regarding the supported fields for mapping.

Contents

Jira

Supported Fields

Most All common Salesforce objects are supported , such as:

Case
Account
Contact
Opportunity
Lead
Task
User

In ...and more. In fact, the Salesforce & Jira Server Connector supports almost all standard field and custom field types, except for the ones that are listed below.

All supported fields will be available in the Jira Field pull-down menu in the Configure Mapping screen.

Unsupported Fields

The following fields and custom fields are NOT supported:
Cascading Select List

.

Custom fields that are bundled with other add-ons are

not supported

unsupported, including add-ons that are developed by Atlassian

.All supported fields will be available in the Jira Field pull-down menu in the Configure Mapping screen

.

Salesforce

Similar to Jira, the Connector supports all standard field types and most custom field types. No third-party custom fields are supported.

All supported fields will be available in the Remote Field pull-down menu in the Configure Mapping screen.

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Suggestions for Field Mapping Pairing Based on Field Types

Jira Field	Salesforce Field	Note
Component/s (Standard field - Select List (multiple choices))	Picklist (Multi-Select)	Will work if using a single Picklist but will cause an error if you choose more than one option in Jira
Affects Version/s (Standard field - Select List (multiple choices))	Picklist (Multi-Select)	Will work if using a single Picklist but will cause an error if you choose more than one option in Jira
Fix Version/s (Standard field - Select List (multiple choices))	Picklist (Multi-Select)	Will work if using a single Picklist but will cause an error if you choose more than one option in Jira
Select List (single choice)	Single Picklist
Select List (multiple choices)	Picklist (Multi-Select)
Date Picker	Date
Date Time Picker	Date/Time
URL Field	URL
Text	Text	Includes a multi-line text field
Remote Object Link	Lookup Relationship	This is a connector custom field. It should be mapped with an Object Id in the Remote Field pull-down menu

Tip

These suggestions are for bi-directional synchronization.

If using only single direction synchronization, you can map with any field type such as "Text".

Versions Compared

Old Version 9

New Version 10

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