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Rest APIs can help you edit and view your SLA data.

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titleHere's everything you can do with these APIs:
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For further information, click here to access the REST APIs documentation.

To use these APIs, you need a JWT token for authorization.

To create a new token:

  1. Go to the API Token page.

  2. Click New Token to create a token.

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  3. Replace {{jwtToken}} in the header with your token.

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Important note: Keep in mind that your your JWT must have permission and access to use these APIs. For example, even if your JWT token has access to SLA APIs, you cannot utilize them if you do not have authority to view SLA configurations or administer SLAs.

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Setting Permissions

Calendar Rest API

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