Versions Compared

Old Version 1

changes.mady.by.user Dileep Kumar Katta

Saved on

compared with

New Version 2

changes.mady.by.user Dileep Kumar Katta

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Problem

Unable to retrieve lingo id.

...

Info

Unable to retrieve lingo id for Default Notification Rule for Project with id '18475' com.botronsoft.jira.jiraservicedeskintegration.api.ServiceDeskIntegrationException: Unable to retrieve lingo id for Default Notification Rule for Project with id '18475' at com.botronsoft.jira.jiraservicedeskintegration.proxy.impl.CustomerNotificationSettingsProxyImpl40.retrieveLingoIdByLogicalId(CustomerNotificationSettingsProxyImpl40.java:391)

Solution

The error you are reporting indicates that there is a reference to a missing lingo in any of the default notification rules.

...