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  • Get SLA data from Jira Issues in Cloud.

  • Get the issue where SLA is broken.

  • Get the relevant date when the following:

    • SLA started

    • SLA paused

    • SLA resumed

    • SLA finished

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  • This is the REST API function that the user can use for a specific issue and SLA.

Code Block
https://tts.snapbytesapps.com/api/issue-sla/{issueId}/sla/{slaId}
  • Results The results of the above Rest API Call function will include:

    • Elapsed duration

    • Remaining duration

    • Overdue duration

    • Paused duration

    • Start date

    • Target date (deadline)

    • End date and etc

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