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changes.mady.by.user Derya Özdemir

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New Version 19

changes.mady.by.user Iryna Ihnatiuk

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Note

For correct integration of WhatsApp Business with Chat for Jira Service Management, make sure that:

  1. You have set up an open portal to allow anyone to access your portal. 

  2. You're aware of the 24-hour rule according to WhatsApp Business Policy.

  3. There is at least one Agent online on the Chat Dashboard page.

🚀 Next Steps

First, you’ll need to set up the WhatsApp Business Platform:

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