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titleWith SLA Detail Report, you can display:

  • Issue

  • SLA Name

  • SLA Indicator

  • SLA Status

  • Issue Type

  • Summary

  • Priority

  • Reporter

  • Assignee

  • Status

  • Start Time

  • Deadline

  • End Time

  • Working Duration

  • Remaining Duration

  • Paused Duration

To create an SLA Detail Report:

1. Go to SLA Reports.

2. Click Report Type and select SLA Detail Report.

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