1

Up to 16 unique clone custom clone operations can be defined

• Name can be customized to reflect the purpose related to your process

• Each can be enabled independently as required

• Choose either

  • clone to the same project and issue type

  • clone to a different project or different issue type

• 1.label = Escalate to Engineering

• 1.tooltip = Creates a task for Engineering

• 2.label = Create a Requirement

How to enable and disable clone operations 

Clone properties 

2

Conditioning

• Each can have unique conditions that determine when the action is available

• Generic on condition fields

• Condition-based on fields

  • project

  • issue type

  • status

  • project category

• Condition-based on role

• Conditioning is applied for bulk clone

• 1.condition.ZCLONE.*.*.* = true

• 2.condition.*.*.1.* = true

• 1-plus.role.ZCLONE = Developers

• 1.condition.*.*.*.newcategory = true

Clone properties 

3

Clone option defaults

• Set default options

• Options available

  • copy attachments

  • copy watchers

  • copy comments

  • copy subtasks

  • copy estimates

  • copy parent versions

  • copy links

  • copy issues in epic

  • copy subtasks of issues in epic

  • copy subtasks estimates to cloned subtasks of issues in epic

  • copy parent reporter

• option.copyLinks = true

• 1.option.copyAttachments = false

• 2.option.copyWorklogs = hide

• 1.plus.option.copyWatchers = false

• Clone properties

• How to clone an epic with all the child issues from the same project

• How to clone an epic with all the child issues from different projects

4

• Set additional options

• You can add both custom fields and system fields, such as:

  • copy custom field

  • copy assignee

  • copy summary

  • copy due date

  • copy fix Version/s

  • copy labels

  • copy security

  • copy component/s

• 1.option.copycustomfield_11060 = true

• 1.option.copypriority = false

• 1.option.copyfixVersions = true

• Clone properties 

• How to enable cloning for any custom or system fields in the user interface

5

Substitution variables

Current issue fields are available as substitution variables for the setting of fields

1.set.summary = BLOCKER: %original_summary%

• Substitution variables

• Setting fields

• Clone properties 

6

Exclude field list to prevent copying to clone

In many use cases, certain fields should not be copied to the target issue

1.fieldExcludes = custom2, custom three

Clone properties 

7

Include field list to be displayed while cloning

In some scenarios, certain fields must be displayed on the Clone UI

1.fieldIncludes = priority, custom2

Clone properties 

8

Ignore field list for fields that should not be shown on clone screen

In some scenarios, certain fields must not be displayed on the Clone UI

1.ignoreFields = Special

Clone properties 

9

Mapping fields from original issue to a new value in the target issue conditioned on original issue field values

• Map to a new project based on the project, issue type, and status

• Map to a new project based on project and component

• Map to a new type based on the project, issue type, and status

• Map to a new component based on the component name

• Map to a new version based on the version name

• 1.project.SUPPORT.*.* = ENG

• 1.component.UI = User interface

Clone properties 

10

Setting standard and custom fields

1.set.description = Some standard description

• Setting fields

• Clone properties 

11

Bulk Clone

Clone multiple issues at once to the same project or different project