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Data and configuration transfer
What kind/types of network communication types How do we rely on for transferring data/information transfer data between CMT-CMJC using network communication?
All communication and data transfer is done over a We rely on secure communication channel channels (HTTPS) for all data and communication transfer.
How do we ensure the security of the network communication between CMT-CMJC?
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The Cloud Migration Tool performs several two phases of analysis - first, the source data integrity is checked. If there is a fatal error in the data integrity, the migration cannot continue until that error is resolved. The Next, the tool also analyses the existing data on Jira Cloud and shows what needs to be changed on the target instance to accommodate the migrated data.
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Do we collect and preserve customer-sensitive information in an unencrypted state for a period longer than the migration itself?
All data at rest is encryptedAfter the migration, all preserved data is securely encrypted and it is preserved for 30 days.
Do we preserve analysis results? If yes, for how long?
The analysis result is results are preserved only for the migration duration or up to 1 month if the migration fails.
Are the analysis data/results accessible for to any 3’rd 3rd party entities or organizations?
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Currently, all infrastructure resides in the US-EAST-1 region but moving forward, we’ll provide the ability to choose from other between regions.
What kind of cloud service are we using (Private/Shared) for our CMT/CMJC infrastructure?
A VPC Virtual Private Cloud is used for all CMJC services (AWS VPC).
What encryption service are we using to encrypt end-customer data while temporarily stored in our cloud infrastructure?
All customer information/ data is fully encrypted and aligned with the highest industry standards during the temporary period we keep the information/ data.
Do we, by any circumstances, Is there any situation where we have access to customer-sensitive data or attachments during or after the migration process completes?
No one has access to customer data at under any time circumstances during the migration process.
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Migration statistics may be kept for up to 12 months.
Do we preserve our migration statistics retain any customer-related data in our migration statistics to which our end-customer could be related at a later stagethat could be associated with our end customers in the future?
No.
Where do we store our migration statistics, and are those accessible for 3’rd 3rd party companies or organizations?
We store migration statistics in a 3rd party analytics platform. All statistic statistical data is encrypted in transit and at rest.
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Are we planning to use the same cloud service provider and already established CMJC infrastructure for 3’rd 3rd party app data migration?
Yes.
Do How do we handle the app data during the migration the same way as Jira Core data?Yes, we handle the app data the process??
We do it the same way we manage the Jira core data.
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This information helps us improve the experience of future migrations so we can store it for up to 1 month after a license subscription has ended.
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