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Problem

You want to assign new issues to the user with the least number of tasks to balance the workload across the team.

Solution

Add a SIL post function

1. Create a draft workflow.

2. Go to the Create transition.

3. On the Post Functions tab, select the Add checkbox.

4. Select (k) SIL Post-function and click Add.

For more information on configuring workflows, go to the Atlassian documentation.

2. Writing the code

Write the

code

Immediately after the addition of After the you’ve added the post function, you will be presented with our friendly user interface . Now give your program an appropriate name. This will be used as a base for the user interface is displayed.

Enter a name for your program. This is used in the name of the file where the program will be is saved. See For more examples, go to Writing Conditions Validators and Post Functions for more examples.

For assigning the issue preserving To assign an issue while also maintaining the user load, you should write enter the following code:.

Code Block

string[] prjMembers = projectMembers(project); string minUser; number minIssues = -1; number issuesNumber = -1; string query = "project = " + project + " AND status in ('Open', 'In Progress', 'Reopened') AND assignee = "; string jql;   for (string user in prjMembers) {   jql = query + user;   issuesNumber = arraySize(selectIssues(jql));   if ((minIssues == -1) || (issuesNumber < minIssues)) {     minIssues = issuesNumber;     minUser = user;   } }   assignee = minUser;

That's it! Click the "Add" button and you're ready to test your program.

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Note

Note

It is recommended that you move all SIL™ Post Functions after all other post functions. You can do that by repeatedly clicking "Move Down" until it is at the very bottom of the post functions list.

3. Testing

Test the code

Next, activate your draft workflow by publishing it.

To test the post function, create a new issue. Fill the required fields and click "Create" button. The issue will be assigned to the user with the least number of tasks.

Assign an issue randomly to project users (example)

Recently we encountered one case where we needed the issue to be assigned randomly to project users.

For assigning the issue randomly, you should use the random function and write the following code:

string[] prjMembers = projectMembers(project);
number n = arraySize(prjMembers);
 
if (n > 0) {
 assignee = arrayGetElement(prjMembers, random(n));
} else {
 assignee = projectPM(project);
}