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When the post function is performed, it will trigger the transition with that particular id ID (51 in the example above) on the linked issues. If one of the linked issues uses a different workflow , but has a transition with the same idID, that transition will be triggered. The name of the transition you see in on the configuration screen actually does not really matter. What matters is only the idID. If you want to trigger only the transition on one workflows workflow, in that case, use the JQL scope and select the issues to transition with a query similar to issue in linkedIssues({issue.key}) and project = “PR Next Project”.
If the transition with that id ID is not available on the linked issue (probably because it is in a different status) nothing will happen. Also, no comment comments or fields are copied, and no resolution is set.
It is important to keep this in mind and design your workflows accordingly to prevent them to become from becoming sort of 'out of sync'. You might also use several 'Linked Transition' post functions in the same transition, each calling a different target transition, to match possible different statuses of the linked issue.
Also be aware, that there might be some workflow conditions or validators, which could prevent a transition to be from being performed.
The transition on the linked issue will be performed as the same user, who triggered the transition on the origin issue. If he does not have the necessary permissions, nothing will happen.
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With 'Perform Linked Transition as User' you can specify a different user account that owns the necessary permissions. Usually, this user account is assumed to be only technical, with broad permissions, but not used to log into Jira by in life personsa for normal activity.
Resolution
If any transition screen contains the resolution field, that field becomes mandatory. Here you have a chance to set a value for the resolution to be able to perform that transition.
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Consider the following structure of linked issues from our Linked Transition use case:
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A test case issue has several linked bugs. The bugs are linked as 'from test' to the test case.
Only when the last bug is fixed, the test case should be set to the Status 'Ready for Re-Test' (this is the transition 'All bugs fixed (51)' in the above screenshot).
The To prevent this transition to be from being executed already when the first bug is fixed, we configure here two statuses:
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All other issues linking to the target must have one of the following statuses: Resolved, Closed |
(Resolved is not visible in the above screenshot, but actually selected further down in the list of statuses.)
If bug 3 in the above diagram is resolved, nothing will happen, because bug 4 still has another status (than Resolved or Closed). Finally, after that, bug 4 is resolved - all bugs now have the status Resolved (Closed would also be ok) - now the transition ('All bugs fixed (51)') on the test case is executed to set it to 'Ready for Re-Test'.
Copy
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fields
These fields will be are copied to the linked issue , after the transition has been is performed.
The conditions and validators of your linked transition will still use the old field values.
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Supported
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field types
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Position of the
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post function
You must put this post function after all other post functions in the same transition.
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See the Use Case Testing and Fixing Bugs for an example of how several of our customers use it.
Troubleshooting
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If a linked transition does not get triggered, or it even block blocks your origin transition, these are a few things to check:
Did you check the log files. ? There are cases when the linked transition is not performed silently. But you will find a message in the log files on the server. You might increase to the logging level (as described in Linked Transition).
What happens when you manually click the linked transition. ? Does it work, or might there be a problem?
Does this problem only happen by to another user? Check that the user performing the origin transition , also has enough permissions for the linked transition.
Is there a transition screen for the linked transition? Is there any condition, validator, or post function on the linked transition? Could these prevent the transition to be from being performed in an automatized way (with the 'Linked Transition' post function)?
In the order of all post functions of the origin transition, the 'Linked Transition' post function must be the last one.
Did you try to set a particular Resolution in the linked transition? Or with 'Resolution=empty' - does it then work?Did you check the documentation above? You might find another hint on what to look for.