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This is the documentation of JSU for Jira Server/Data Center. If you are using JSU on Jira Cloud, see our JSU Cloud documentation. |
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The Linked Transition post function is available from JSU 2.0 |
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Consider the following structure of linked issues from our Linked Transition use case:
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A test case issue has several linked bugs. The bugs are linked as 'from test' to the test case.
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For general troubleshooting about JSU see Linked Transition.
If a linked transition does not get triggered, or it even block your origin transition, these are a few things to check:
Did you check the log files. There are cases when the linked transition is not performed silently. But you will find a message in the log files on the server. You might increase to logging level (as described in Linked Transition).
What happens when you manually click the linked transition. Does it work, or might there be a problem?
Does this problem only happen by another user? Check that the user performing origin transition, also has enough permissions for the linked transition.
Is there a transition screen for the linked transition? Is there any condition, validator or post function on the linked transition? Could these prevent the transition to be performed in an automatized way (with the 'Linked Transition' post function)?
In the order of all post functions of the origin transition, the 'Linked Transition' post function must be the last one.
Did you try to set a particular Resolution in the linked transition? Or with 'Resolution=empty' - does it then work?
Did you check the documentation above? You might find another hint on what to look for.