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All versions support both cPrime Cprime and Atlassian licenses, but you only need one valid license to run the app, which can be provided as the blitzactions.lic file or as the key generated via the Atlassian Marketplace.
The order in which the licenses are checked is:
- Atlassian license
- cPrime Cprime license
It is strongly recommended that you do not install both licenses at once, as this might yield unwanted results. For example, consider that you have an Atlassian License with the support date expired and one valid cPrime LicenseCprime License. In this case you cannot update the app, because the Atlassian License is checked first and its support date is expired.
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After generating the license key, all you have to do is access the Administration > Plugins section in your Jira instance and paste the key into the corresponding app textbox.
For more information see UPM documentation.
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Cprime licensing
To apply cPrime Cprime licensing:
- Contact our support to obtain this file.
- Copy the file to the <JIRA_HOME>/kepler folder.
- Ensure that Jira has read and write access to the file
- Restart Jira.
cPrime License Cprime License Page
To check the validity of our apps:
- In your Jira, go to Administration > Add-ons.
- Select cPrime Cprime Plugins Configuration > Licensing menu.
The cPrime Cprime Licenses page shows the expiration and maintenance date, user limit and validity message for each license, including warnings that reflect the current status of all your licenses.
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If you want to remove an Atlassian license that you no longer use, use UPM (for UPM 2.0.1+) or remove the old license key and click Update.
To remove a cPrime licenseCprime license, delete the correspondent .lic file from the cPrime folderCprime folder. Note that any change to the cPrime license Cprime license requires a server restart.