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  • see the total count of clone operations on the top left

  • view a maximum of 10 clone operations per page

  • click the respective page number, or (blue star) or (blue star) to navigate to next or previous page respectively

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Create and manage clone operations

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titleCreate clone operation

To create a new clone operation:

Step 1

  • On the Clone operations page, click + Create clone operation.
    The Conditions page is displayed.

Step 2

On the Conditions page, do the following:

  1. In the Projects drop-down list, select one or more projects for which you want to set conditions.

  2. In the Issue types drop-down list, select one or more issue types for which you want to set conditions.

  3. In the Status drop-down list, select one or more statuses for which you want to set conditions.

  4. Turn on the Allow Bulk Clone toggle to enable the clone operation for bulk cloning. You can clone multiple issues from multiple projects with bulk cloning. By default, this toggle is turned on. 

  5. Click Next.
    The Properties page is displayed.

  • Select the Display for all projects, Display for all issue types, or Display for all status checkbox, if you want to set conditions for all the projects, issue types, or statuses respectively. By default, this checkbox is selected.

  • The Allow Bulk Clone toggle is:

    • Turned off for all the clone operations created prior to the introduction of the Bulk Clone feature to Clone Plus. Administrators must manually turn on this toggle, if required.

    • Turned on for all those clone operations migrated from a server instance to cloud. 

  • Once this toggle is turned on, the clone operation is available for all projects, issue types, and statuses.

Step 3

On the Properties page, do the following:

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In the Set fields section, do the following:

  • In the Select a field drop-down list, select a field for which you want to define values to be used while cloning.

  • In the Select drop-down list, define a value for the field either by selecting a value from the available list or using substitution variables.

  • Click + Add set field to add more fields and assign value to them.

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In the Select Ignore fields drop-down list, select one or more fields you want to copy to the cloned issue. The field values are copied to the cloned issue irrespective of the changes while cloning.

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In the Select Field excludes drop-down list, select one or more fields you want to be excluded in the cloned issue. The field values are excluded for the cloned issue even when you add or edit them while cloning.

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In the Select Project includes drop-down list, select one of the following:

  • One or more projects you want to include while cloning.

  • All projects to include all the projects while cloning.  

  • Same project to clone an issue into the same project by default.

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In the Select Issue type includes drop-down list, select one the the following:

  • One or more issue types you want to be available while cloning.

  • All issue types to display all the issue types while cloning.

  • Same issue type to clone an issue into the same project by default.

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In the Link drop-down list, select the link which you want from the original issue to the cloned issue while cloning. By default, the is cloned by option is selected. You can select any link available on the Settings ⚙️ > Issues > Issue linking page.

In the Clone Options section, do the following:

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Select the Select all options checkbox to copy all the issue details to the cloned issue. (or)

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Select one or more options from the list to copy the required issue details to the cloned issue. The available options are:

  • Copy attachments

  • Copy links

  • Copy subtasks

  • Copy subtask estimates to cloned subtasks

  • Copy parent issue's reporter to each cloned subtask

  • Copy parent issue’s fix and affects versions to each cloned subtask

  • Copy comments

  • Copy worklogs

  • Copy watchers

  • Copy issues in epic

  • Copy subtasks of issues in epic

  • Copy subtasks estimates to cloned subtasks of issues in epic

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Click Next.
The Save clone operation page is displayed.

For Set fields section:

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Fields defined are not applicable to sub-task(s) cloning. 

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  • Is not applicable to sub-task(s) cloning.

  • Is a default behavior in bulk cloning, that is, all the field values of issues being cloned are copied to the cloned issues irrespective of the fields mentioned in this section.

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Select the Select All checkbox to include all the projects or issue types while cloning. By default, this checkbox is selected.

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The Copy issues in epic, Copy subtasks of issues in epic, and Copy subtasks estimates to cloned subtasks of issues in epic clone options are not applicable while bulk cloning.

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When you select the Copy comments clone option while cloning an issue, the original commentator is replaced with the user cloning the issue.

Step 4

On the Save clone operation page, do the following:

  1. In the Clone operation name field, enter the name you want.

  2. In the Description field, enter the description for the clone operation.

  3. Click Save.
    A new clone operation is created and displayed on the Clone operations page.

On each page, you can click Back to go back to the previous pages and modify the clone operation details.

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titleEdit clone operation

To edit a clone operation:

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On the Edit clone operation page, edit the required changes .

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Click Save.
The edited clone operation is displayed on the Clone operations page.

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titleDelete clone operation

To delete a clone operation:

  1. Select ellipsis > Delete operation of the clone operation which you want to delete.
    The Delete clone operation dialog box is displayed.

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  2. On the Delete clone operation dialog box, click Delete operation.
    The clone operation is deleted.